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“How can I better support you?” (and other phrases rarely uttered by administrators.)

Posted on September 1, 2010 at 5:00 AM by Alan Sitomer

“How can I better support you?” When is the last time an admin walked into your room and actually uttered those words with nothing more than their “listening ears” on?

I mean really, how dysfunctional are our teacher/admin relationships these days?

I don’t even think most admins view themselves as “supporters”. I think they mostly view themselves as “bosses”.

  • Bosses tell people what to do.
  • Supporters empower people with the things they need in order to better do that which they have been asked to do.
  • Bosses know answers and delegate tasks.
  • Supporters identify areas where the tasks that need to be done have gaps and work diligently to help smartly fill those missing pieces.
  • Bosses think that they are allowed to be dour, grumpy, and irritable with their underlings.
  • Supporters know that one key to supporting anyone well is to be encouraging, approachable and dependable.

How would you characterize your admins? Do they…

  • tell people what to do.
  • know answers and delegate tasks.
  • think that they are allowed to be dour, grumpy, and irritable with their underlings.

Or do they…

  • empower people with the things they need in order to better do that which they have been asked to do.
  • identify areas where the tasks that need to be done have gaps and work diligently to help smartly fill those missing pieces.
  • know that one key to supporting anyone well is to be encouraging, approachable and dependable.

I know this. The best admins I’ve ever had clearly fall into one category over the other.

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